CMA Investigation

Dear Clients

As you may well be aware, the Competition and Marketing Authority have released an interim report into the veterinary industry.

As one of the few remaining small animal, independent veterinary practices in Glasgow, we welcome the investigation into the competition. We do not own any crematoria, nor referral centres, or any buying groups. As an individual and independent practice we have no constraints as to where we refer and we always aim to provide the best level of care, with good financial value for all our patients

The pricing of medication is controlled by the pharmaceutical companies, wholesalers and buying groups.

Our veterinary surgeons are duty bound to follow the Veterinary Medicines Regulations when prescribing and must follow the cascade which is a provision that allows vets to prescribe medicines that would not otherwise be permitted. Sadly, a lot of the veterinary medicines are much more expensive than the human equivalent but the regulations do not allow our vets to prescribe the human equivalent.

We can only request and hope that our clients remember that many of the costs are not controlled at practice level. There is a current shortage of veterinary surgeons and veterinary nurses with a high level of drop-out with the profession.

We wish to retain our veterinary surgeons and veterinary nurses so please can all our clients be kind and remember the costs are outside the control of the staff.

To help with the challenging times, we are proud to offer the Wellness Plan to all of our clients which offers “Unlimited Consultations” for a monthly fee. This is a unique plan to QCVC and offers clients peace of mind that they can attend the practice as many times as they wish, without the concern of additional costs.

Best wishes

The QCVC Team

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